Property Sales Administrator
Industry: Property / Real Estate
My client is an award-winning leading property firm with a long-established reputation for excellence across residential sales, lettings, commercial property, and property management. Since 1967 my client has been market leaders with a dedicated team averaging 20 years of experience within the company. My client prides themselves on professionalism and a client-first approach.
Position Overview: My client is seeking a highly organised and articulate Sales Administrator to support their busy and dynamic Sales Team. This is an excellent opportunity for a motivated individual with proven experience in property administration to join a professional, friendly, and well-supported environment.
Role Overview: The Sales Administrator is responsible for providing efficient & vital administrative support to the sales team, ensuring smooth and effective operations while delivering excellent customer service.
Key Responsibilities:
Sales Team Support:
Provide support to the sales team by responding to their queries and assisting with information and documentation.
Act as the first point of contact for phone calls and email enquiries, ensuring prompt and professional responses.
Sales Documentation and Reporting:
Prepare, update, and maintain accurate sales-related documents, including reports, statistics, and Sales Advice Notes.
Maintain and update price lists for new homes schemes.
Updating client & solicitors reports on weekly basis
Updating Sales Tracker reports & liaise with sales team as needed for updates.
Preparing relevant sales documents
Document Management:
Oversee the document process for 2nd hand and new homes developments.
Ensure accurate and timely processing of sales documents and maintain an organised document filing system.
Updating software system with property updates and viewing details
Liaising with marketing team on property updates
Uplaodng new properties to software system
Customer Enquiries and Communication:
Monitor and respond to sales email enquiries, ensuring all customer interactions are handled professionally.
Assisting to Create and issue mail merges for property launches and marketing campaigns.
Organisational Support:
Set up and organise digital and physical folders for the team, ensuring easy access to important documents and files.
Qualifications and Skills:
Minimum 2 years' experience in a property administration role.
Excellent verbal and written English is essential.
Strong organisational and multitasking abilities.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with Reapit or similar CRM systems is an advantage.
Attention to detail and ability to maintain accurate records.
A proactive approach and the ability to work both independently and as part of a team.
Key Requirements:
Proven ability to manage multiple tasks with strong attention to detail and accuracy.
Confident, courteous, and professional manner when dealing with clients.
High standard of customer service and a proactive, solution-focused approach.
Fast and accurate typing skills.
A flexible and adaptable attitude with a willingness to contribute to team efficiency.
Personal Attributes:
Positive and approachable team player.
Self-motivated and capable of working independently.
Reliable, trustworthy, and discreet.
Highly organised with a strong sense of responsibility and ownership.
Why Join Us?
Be part of a highly respected, award-winning property firm.
Work within a supportive and experienced team environment.
Gain hands-on experience in a dynamic and fast-paced office.
Full-time, office-based role with an immediate start available.