Associate Director, Commercial Property Manager €75k -€80k doe

Location: Kildare (regular site visits)
Salary: €75,000 - €80,000 DOE

About Our Client

My client is an independent practice of Chartered Surveyors and Auctioneers with extensive experience in the valuation and appraisal of commercial, residential, agricultural and development land and commercial property management.

Since 2009, the firm’s specialist teams have developed in-depth knowledge of the commercial property market in Ireland at local, regional and national levels.

About the Role

Our client is seeking an exceptional person to join their team at Associate Director level. The successful candidate will work alongside a team of Directors and will be responsible for managing circa 10 portfolios of mixed assets, including offices, retail and industrial, with the potential to support on other large instructions. The role places particular emphasis on client and occupier relationship management, site team support and development, and continuous improvement.

Based at the client’s head office and visiting sites regularly, the successful candidate will work closely with on-site management teams.

Key Responsibilities

The successful candidate will:

• Manage circa 10 portfolios of mixed assets, including offices, retail and industrial, ensuring consistently high standards across all instructions.

• Act as the principal face of the surveying aspects of the properties, taking a very hands-on approach to management, including inspections, sensitive data management, client reporting, lease management, arrears collection and cashflow management.

• Manage service charge budgets in line with SCSI guidelines.

• Assist in overseeing asset and commercialisation strategies across the portfolios, along with sustainability projects.

• Build strong working relationships with occupiers across all asset classes, including on debt management, trading performance, plans to refresh or reconfigure space, and providing recommendations to the client.

• Maintain excellent relationships with on-site teams and service providers, working together to ensure the efficient, effective running of each asset in a clean and safe environment.

• Make regular, well-planned site visits that use time efficiently.

• Deliver written output of excellent quality, timeliness, accuracy and completeness.

• Mentor, develop and line manage staff as required.

• Support the client and Directors with other tasks as and when required.

Skills, Knowledge and Experience

Strong property management experience and an in-depth understanding of the challenges currently facing the commercial property market across the office, retail and industrial sectors are essential. The successful candidate will be a good people manager with a keen eye for detail and the determination to ensure high-quality output at every level. Their excellent relationship skills will enable them to deliver client satisfaction and help develop the skills of those working alongside them. They will also demonstrate a proactive approach and a continuous willingness to change and improve.

Essential:

• Proven experience in the property management sector, including managing a multi-asset portfolio (circa 10 portfolios) of mixed assets across offices, retail and industrial.

• Experience of lease maintenance and an understanding of property accounting.

• Understanding of the principles and practice of client care.

• Strong attention to detail and a practical, pragmatic approach to management.

• Excellent time management and organisational skills, with a good level of personal initiative.

• Excellent interpersonal and influencing skills, being articulate, professional and persuasive, with a good telephone manner and strong report-writing skills.

• A strong team player who builds relationships, consults with others, and quickly establishes trust and credibility.

• Ability to work with a high degree of autonomy and minimal supervision.

• Ability to cross-sell other services within the company.

• SCSI / RICS qualified, or in the process of completing or intending to complete qualification.

• A solid understanding of ESG and its importance in the built environment.

• IT competent, ideally with experience of property management software such as Yardi.

• Full valid driving licence and use of own car.